The location of the hotel is great for exploring the city, being close to restaurants, the centre of Edinburgh, and the Playhouse. It is also conveniently located right opposite the Omni centre, providing easy access to shopping and entertainment options. the staff at the hotel are friendly and helpful, providing excellent service throughout our stay. the breakfast offered at the hotel is delicious and fulfilling, with a hot buffet selection to choose from.

The rooms at the hotel could use some updating to be more modern and comfortable.

Location to main Edinburgh attractions. Comfortable,modern rooms, well equiped. Clean bedrooms/bathrooms and common areas. Availability of car parking(limited). Good selection at breakfast

Omni centre is just a short distance away. Nearby hongfu noodle bar - grate place to chill out. Liked the location, it was MARVELLOUS.

Great location just off the main street, plenty of breakfast choices, and helpful and informative staff.

Decor needs updating and lack of soundproofing, causing noise from the street to be heard at all times.

Location

Unfriendly staff, stains and dirty windows. Very old equipment. Less value for greater money than I expected.

The room was good value for money

There was no tea/cofee available in the room

This hotel is great value for money, with reasonable prices and attention to detail. Its location in the centre of the city makes it easy to walk to many major attractions. The rooms are well-equipped with all the necessary facilities, and the staff are friendly and attentive. The breakfast included in the rate is a fantastic way to start the day, with a good selection of hot dishes and delicious pastries.

All was more than satisfactory.

Central Location

No free parking available when we checked in and no refund when we were not able to arrive on Wednesday due to volcanic eruption in Iceland. Our flight could not fly until Thursday morn.

The perfect place to stay in the centre of Edinburgh. Close to everything and at a bargian price.

The location of this hotel is absolutely fantastic, situated right in the heart of the city center within easy walking distance of all major attractions. It is also conveniently located within the St James shopping center, making it ideal for those who love to shop. The staff at this hotel are friendly and attentive, providing excellent service throughout our stay. The rooms are well equipped with all the necessary facilities and the beds are comfortable, ensuring a good night's sleep. Additionally, the breakfast included in the rate offers a range of reasonably priced ingredients, with hot dishes served on Sundays.

All in all, our stay at this hotel was great and there was nothing to complain about.

Location

Room looked very tired and it looked as though damp had been over painted

Good location

Tried to check in at 15:30 and even though check in is supposed to be at 14:00 there were no clean rooms available and the employee at the check in was not even vaguely apologetic and treated me as if I was being unreasonable for wanting to check in as I arrived. I was kept waiting for over half an hour and the room still wasn't ready and I had to leave for an appointment so I didn't even get to take my bag up and freshen up. Any time I needed to do anything at the desk including checking out and collecting my bag it was at least a 20 minute wait as there was never more than 1 person behind the desk even though it was a busy weekend. The hotel needs maintenance as the carpets are threadbare in spots and the bathroom had mold around the taps and overflow plug. Definitely not an experience I had expected from a 4 star hotel I was very dissapointed.

Great stay! the breakfast was incredible with a large spread of options. the staff were friendly and always willing to help. the location was perfect for our romantic escape, with easy access to the main tourist attractions and great restaurants nearby.

The bed could have been more comfortable, but this was a minor detail when you consider all the other great aspects of this hotel. we had a wonderful time and would recommend it to anyone visiting the area.

Very central close to shops and restaurants. Nice big and confortable bed.

The hotel is centrally located. Bars/pubs/restos were all within a walking distance. We were lucky to get a room as soon as we arrived early in the morning. The staff were polite and helpful. The room was clean and quiet. Oh, i liked the TV programs in as much as i stayed inside.

Breakfast is rather expensive given that in town you could find cheaper places. It is regrettable that wireless connection is not offered free of charge. And, one concierge was not very knowledgeable about things we asked. I wish the bathroom was a bit bigger, even though it had all the essentials.